At Meraki Sphere, we want our customers to be completely satisfied with their purchases.
If you are not satisfied with your purchase for any reason, you may return it to us within 60 days of the date of purchase for a full refund or exchange. You do not need to provide a reason for the return, and there are no restocking fees.
To initiate a return, simply contact our customer service team at info@merakisphere.com, and they will provide you with further instructions on how to proceed.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will initiate a refund to your original method of payment or send you a replacement item, depending on your preference.
We cover the cost of shipping for all returns, so you don't have to worry about any additional costs.
If you receive a defective or damaged item, please contact us immediately at info@merakisphere.com, and we will provide you with a replacement or a refund, depending on your preference.
We are committed to providing excellent customer service and ensuring that our customers are completely satisfied with their purchases. If you have any questions or concerns about our return policy, please do not hesitate to contact us.
